What to try
Nothing verified exists yet. The thread does not establish a fix and we have not produced one, so this page offers none rather than a guess. If you have solved it, the corrections page is where to tell us, with a link we can check.
If the response body carries an IG error code
IG's own allowance errors are decoded in this dictionary. None of them is confirmed as the cause of this thread, because the post quotes the status line only.
- error.public-api.exceeded-api-key-allowanceDecoded here. Not confirmed as this thread's cause.
- error.public-api.exceeded-account-allowanceDecoded here. Not confirmed as this thread's cause.
- error.public-api.exceeded-account-historical-data-allowanceDecoded here. Not confirmed as this thread's cause.
Next steps for this error
- Every IG endpoint No single endpoint is named for this error on this site.
- IG quickstart
The error, exactly as it was posted
FTTP Error 403: Forbidden
The number of queries is limited to the expressed limits per minute in the REST API page - at some point after 5/6 hours, I get FTTP Error 403: Forbidden. Is there a way to debug what the exact error is?
Posted on IG's community forum on 13 Nov 2021, as read on 21 Sep 2026, when the staff reply gave an email address rather than a technical answer. The thread did not open on 9 Oct 2026, so the wording above can no longer be checked against it, is not verified, and is no longer linked.
Status: Unanswered
This is a reading of the public thread on 21 Sep 2026, recorded on the page that lists every thread of this kind. A thread can gain a reply after we read it, so check the link rather than trust us.
What we know
- The asker stayed within the per minute limits on IG's REST API page and still received the 403 after five or six hours, querying demo-api.ig.com.
- The post spells it FTTP Error 403: Forbidden. It is quoted here exactly as posted, and this page is titled with the usual HTTP spelling.
- IG staff replied with an email address. The question that matters, how to see which allowance was breached, was never answered on the thread.
Our reading, not confirmed by IG or by the thread: a 403 that appears only after hours of polling points to an allowance counted over a longer window than a minute.
What we do not know
- Which allowance was breached. The post quotes the status line only, not a response body carrying one of IG's error codes.
- Whether the same 403 appears on the live gateway. The thread concerns demo.
Questions about this error
What does "HTTP Error 403: Forbidden" mean on the IG API?
A 403 Forbidden from IG's demo gateway that arrives only after five or six hours of polling within the per minute limits. It was asked on IG's own forum, the reply was an email address, and which allowance was breached was never answered.
Has anyone answered it?
Unanswered. The only reply was an email address. The thread was posted on 13 Nov 2021 and read on 21 Sep 2026. Answered by staff, but the answer was an email address rather than a technical one.
Is there a verified fix?
No. Nothing verified exists yet. This page records what the public thread establishes and what it does not, and will be updated if a fix is published or confirmed.
Independence
This page is independent and unofficial. Broker API Hub is not affiliated with, endorsed by or acting for IG or any other vendor, carries no broker branding and never asks you for an API key, a password or any other credential. The quoted text is a public post, reproduced so the next person with the same message can find it.
Where to go next
- IG API facts, limits and sourcesThe broker page
- IG REST API endpoint explorerEndpoints
- IG API error codesEvery IG error we decoded
- Broker API questions nobody answersThis thread and the eleven others, with outcomes
- Broker API error codes: meaning and fixThe whole dictionary
- Corrections and right of replySolved it, or read the thread differently?