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DXtrade FIX reject reason

DXtrade FIX reject reason: INTERNAL_ERROR

The error, as text you can copy

INTERNAL_ERROR
Kind
FIX reject reason
Where you meet it
In a reject message on the FIX session, not in an HTTP reply
API
DXtrade APIs

What does INTERNAL_ERROR mean on the DXtrade API?

In the DXtrade FIX Trading API, INTERNAL_ERROR is an error code carried at the start of the Text (58) field of a business reject, in the form Error_Code:Descriptive_Text. An internal error occurred in the platform, which the vendor says is most probably due to incorrect configuration.

Risk warning: CFDs and spread bets are complex instruments and come with a high risk of losing money rapidly due to leverage. You can lose money on these products, and each provider publishes its own loss figure under FCA rules. You should consider whether you understand how they work and whether you can afford to take the high risk of losing your money. Automated and API trading can amplify losses through bugs, connectivity failures and runaway orders.

Independent and unofficialdemo.dx.tradechecked

How do I fix INTERNAL_ERROR?

The vendor's page says the issue cannot be resolved by the client and that DXtrade support should be contacted.